Use casesE-commerce and retail
A store that answers, restocks and reports itself
Customer questions, returns, product content and stock checks grow with every order. We automate the operations around your store so growth does not mean hiring for admin.
01Where the week goes
What slows e-commerce and retail teams down
- 01
The same questions all day
Where is my order, can I return this, do you ship to me. Every day, in every channel.
- 02
Catalogue busywork
Writing, tagging and translating product pages takes longer than sourcing the products.
- 03
Numbers in five places
Sales, ads, stock and payouts each live in a different tool, so nobody trusts the total.
02Use cases
What we automate first
Order questions answered instantly
- When
- A customer asks where their order is at 11pm
- What happens
- They get the live status and tracking link in seconds, on your site, by email or on WhatsApp.
Product pages in your voice
- When
- Forty new products land in the catalogue
- What happens
- Descriptions, tags and translations drafted in your brand voice, ready to review and publish.
Stock alerts before you sell out
- When
- A best seller is running low ahead of a campaign
- What happens
- The team is alerted with days of cover left, and a reorder draft is prepared for the supplier.
One daily number
- When
- It is Monday morning and someone asks how last week went
- What happens
- A short digest of revenue, margin, refunds and payouts lands in Slack, pulled from every tool.
Not sure where to start?
Answer ten questions and get a first read on where AI would save your team time. It takes three minutes and you see the results straight away.