Four ways we take work off your plate
Start with an audit or come in with a problem you already know. Every engagement is fixed in scope and ends with something running in production.
- 012 weeksDetails
AI audit and roadmap
Two weeks to find out exactly where AI pays back in your business, and what it would take.
- 023 to 6 weeksDetails
Workflow automation
We connect the tools you already pay for and let AI handle the triage, drafting and data entry.
- 034 to 8 weeksDetails
Custom AI agents
Assistants that know your business, work in your systems and know when to hand over to a person.
- 044 to 6 weeksDetails
Data and knowledge systems
Your answers are scattered across drives, tickets and inboxes. We turn them into one trusted source.
012 weeks
AI audit and roadmap
Two weeks to find out exactly where AI pays back in your business, and what it would take.
Right for you if
- You know AI could help but not where to start
- Several vendors are pitching you and you want an honest second opinion
- Leadership wants a plan with numbers, not a demo
How it works
- 01
Interviews and shadowing
We sit with the people who do the work and map each process step by step, including the workarounds.
- 02
Data and systems review
We look at the tools you use, the data they hold and what is realistic to connect.
- 03
Opportunity scoring
Every idea is ranked by hours saved, cost, risk and how fast it pays back.
- 04
Roadmap and readout
A session with your leadership to walk through the plan and agree the first move.
What you get
- A map of your key workflows and where the hours go
- A ranked list of AI opportunities with payback estimates
- A costed roadmap for the next six to twelve months
- A shortlist of tools and vendors, if building is not the right answer
Typical examples
- Client reporting that can be automated, measured in hours per week
- Fixing order entry first, before buying a chatbot
- A data clean-up plan when the data is not ready for AI yet
Tools we often use
Questions
023 to 6 weeks
Workflow automation
We connect the tools you already pay for and let AI handle the triage, drafting and data entry.
Right for you if
- Your team copies data between tools every day
- Requests wait in a shared inbox until someone has time
- You have zaps or scenarios that nobody fully understands anymore
How it works
- 01
Map the workflow
Every step, owner and exception written down and agreed before we build anything.
- 02
Connect your tools
We wire your CRM, inbox, project and finance tools together, with AI where judgement is needed.
- 03
Run beside your team
The system runs on real work for a week alongside the people who do it today, so we catch the edge cases.
- 04
Hand over and monitor
Documentation, training and alerts so you know it is working, and who to call if it is not.
What you get
- Automated workflows running in production
- Error handling, logging and failure alerts
- A short guide for each workflow and an owner on your side
- A before and after measure of the time saved
Typical examples
- Purchase orders read from email and created in the ERP
- Inbound leads enriched, scored and routed to the right rep
- Supplier invoices coded and queued for approval in Xero
Questions
034 to 8 weeks
Custom AI agents
Assistants that know your business, work in your systems and know when to hand over to a person.
Right for you if
- Your team answers the same questions every day
- Customers wait for replies outside business hours
- Sales or support needs context from several tools at once
How it works
- 01
Define the job
What the agent does, what it must never do, and when it hands over to a person.
- 02
Ground it in your knowledge
We connect the documents, data and tools it needs, with the right permissions.
- 03
Test on real cases
We run it against past conversations and score every answer before anyone outside sees it.
- 04
Launch with guardrails
A gradual rollout, with monitoring and a review of answers each week to keep improving.
What you get
- An agent live in your channels: website, email, WhatsApp, Slack or Teams
- Guardrails, escalation paths and a human in the loop where it matters
- An evaluation set and dashboard to track answer quality
- A playbook for your team to update what it knows
Typical examples
- A support agent answering order and returns questions from live store data
- A sales assistant that prepares account briefs before every call
- An internal helpdesk for HR and IT questions in Teams
Tools we often use
Questions
044 to 6 weeks
Data and knowledge systems
Your answers are scattered across drives, tickets and inboxes. We turn them into one trusted source.
Right for you if
- People ask colleagues because searching takes too long
- The same document exists in five versions
- Your numbers come from spreadsheets rebuilt every month
How it works
- 01
Find the sources
We list where your knowledge and data actually live, and which version is the truth.
- 02
Clean and connect
Duplicates removed, permissions kept, and sources synced so they stay current.
- 03
Make it searchable
Search and question answering across everything, with sources shown for every answer.
- 04
Keep it alive
Owners, review reminders and live dashboards so it does not go stale again.
What you get
- A knowledge layer across your drives, wiki and tools
- Search and an assistant that cite their sources
- Data pipelines and live dashboards for the numbers you report on
- Permissions that match who should see what
Typical examples
- A firm wide search across Drive, Notion and past proposals
- A live sales and margin dashboard replacing a monthly spreadsheet
- Product and policy answers for support, kept in sync automatically
Tools we often use
Questions
In every engagement
Whatever you start with, you get this too
Team enablement
Training for the people who use and own the system, so it keeps working after we step back.
You own everything
Code, prompts, workflows and data stay in your accounts. No lock-in, no hidden platform fee.
Fixed scope and price
Each phase is agreed up front, so you know what you get and what it costs before we start.
Security from day one
Least privilege access, your data rules respected, and every automated action logged.
FAQ
Before you get in touch
Not sure where to start?
Answer ten questions and get a first read on where AI would save your team time. It takes three minutes and you see the results straight away.